The Delivery of the Goods
1. The
Seller shall deliver the Goods to the address provided by the Buyer using
courier services, appointed by the Seller;
2. The
goods shall be delivered only in the territory specified by the Seller. The
Seller shall accept the order, only if the delivery address that is provided by
the Buyer is located within the specified territory;
3. The
Seller shall take care that the Buyer’s order is completed in full, but the
Seller cannot guarantee it. If there are no ordered goods in the store or if
their amount is insufficient, the Seller shall have the right not to deliver
the goods or to deliver the goods in smaller quantities;
4. The goods
ordered by the Buyer shall be delivered to the address specified in the Buyer’s
order. The person provided in the order must accept the goods himself/herself.
If the ordered goods have to be received at the address specified in the order
by a person, other than the one specified in the order, it shall be deemed that
the order has been received by the person specified in the Order. The Seller
shall bear no liability for damages incurred by the Buyer or third parties due
to the fact that the Buyer has provided incorrect delivery address or
incomplete data of the recipient, or if it is intended that the goods will be
received by another person at the delivery address;
5. If the
delivery of the goods is not possible due to the Buyer’s fault or circumstances
resulting from the Buyer’s actions (the Buyer has provided incorrect address,
the Buyer or the person indicated in the order cannot be found at the specified
address, the specified address cannot be accessed, and due to other objective
reasons), the goods shall not be sent repeatedly, and the amount paid for the
goods shall be returned, excluding the delivery costs and the costs for damaged
items, if any of them are damaged as a result of their return. If at the time
of placing the order the Buyer has been granted a discount for the delivery,
but the delivery of the goods is not possible due to circumstances beyond the
Seller’s control, the Seller shall have the right to deduct the delivery costs
from the full amount that is to be returned to the Buyer;
6. The
Seller shall deliver the goods to the Buyer within the term specified at the
Online Store or within the period selected in the order, if different delivery
periods are offered. The Buyer agrees that in cases, when the delivery of the
goods may be delayed due to unpredictable circumstances beyond the control of
the Seller, the Seller may contact the Buyer and agree on a different delivery
time;
7. If at the
time of the delivery the Buyer states that the package of the shipment is
damaged (torn packaging label or other external damages), or if the shipment is
delivered late, he/she must record it in the delivery document – the
Seller’s copy of the invoice. Otherwise, it shall be deemed that the shipment
has been delivered on time and undamaged.
8. Immediately
upon the receipt of the Goods the Buyer shall check the conformity of the
delivered Goods to the ordered Goods and the ordered quantities, as well as
shall check the quality of the received goods, including the expiry dates of
the goods and the labelling in the official language. If the Buyer states that
the shipment does not contain the appropriate quantity of goods, the delivered
goods do not match the order, or the goods are of inadequate quality, including
regarding their expiry dates and labelling in the official language, the Buyer
shall have to immediately make notes in the delivery document – the invoice,
and shall have the right not to accept such particular items.
If
the Buyer has signed the delivery document – the invoice, and no notes have
been made in it, it shall be considered that the delivered goods correspond to
the order, have been delivered in the quantity and quality that corresponds to
the order. The Seller must be informed about the stated deficiencies and the
identified discrepancies no later than on the day of receipt of the Goods, by
submitting a relevant notice through his/her personal account opened at the
Online Store or by sending an e-mail to the Seller’s e-mail address [email protected]
The Seller shall check the conditions provided in the notification within 3
(three) working days from the moment of receiving the e-mail and shall contact
the Buyer to agree on a solution to the situation.
9. The
Buyer shall be obliged to provide that the person indicated in the order is
located at the address specified in the order at the time of delivery, presents
an identity document to the courier, accepts the goods without delay, signs the
invoice, makes notes on the invoice (the Seller’s copy), if the goods have been
delivered late or if the packaging label is damaged, and returns a copy of
invoice to the courier.
10. If
the Buyer has not provided execution of Clause 9, the Seller shall not be
liable for any losses of the Buyer, and the Buyer shall bear the costs and
losses incurred by the Seller due to the delivery, return or damages of the
goods. The Seller shall have the right to deduct the indemnity of expenses and
losses from the amount paid by the Buyer, if the Buyer has not accepted the
goods or if due to circumstances beyond the Seller’s control they have not been
handed over to the Buyer and have been returned to the Seller.
Alcohol
delivery
1. The
trader delivers the product only to the customers who has reached 18 year and
confirmed their age by presenting identification document.
2. At the
time of delivery, the customer must present an identification document
confirming the customer's age (at least 18 years old).
3. If
the customer is unable to present an identification document at the time of
delivery (confirming the fact that the customer is at least 18 years old), the
product will not be handed over to the customer, a handover act will be drawn
up and the money will be returned back to the customer.